Singtel Retail Touchscreens
Photoshop, Illustrator, Flash
User Interface Design, Prototyping, Wireframing, User Testing
When Singtel needed help making the most of their in-store touchscreens, I took their team through a process of understanding their needs and iteratively working through wireframes, mockups and prototypes of the next generation of screens. Since staff were at full capacity serving customers in store, we began to use the screens to take customers through the purchase process, reducing paperwork and staff workload.